Q: What exactly does web site migration mean and what does it entail?
A: The web site migration service offered by ProtoHost is entirely free of cost and consists of moving all your website files, databases and e–mails from your present hosting provider to your new hosting account with us. We’ll also fine–tune all the configuration settings necessary for your websites to be fully functional on our ultramodern cloud hosting platform.Our techs are fully capable of moving any sort of website. With years of experience in the industry, they’re experts in the inner workings of our hosting platform, our Control Panel as well as all other widely used Control Panels. For them, transferring a custom–made web application with multiple custom libraries is as elementary as transferring a plain WordPress–based blog.
Q: How long will the website migration procedure take?
A: There are a lot of aspects to take into account – the total number of web files, the size of the database, the complexity of the website itself and the present workload of our website migration professionals, etc. That said, we do our very best to accomplish all website migrations within a 48–hour time period. Less sizeable websites are migrated faster – typically in less than 24 hours.
Q: My privacy concerns me. What data do you need to have?
A: We will need the login details for your old web hosting provider’s Control Panel and the web site’s name (domain name).
Q: My present hosting account has sensitive data inside. How can I trust you?
Q: Will there be any outage for my site?
A: Nope. Your site will continue to be online during the transfer. Once everything is done on our end, we will let you know so that you can preview it and check for any problems. If everything’s alright, all you will need to do is update your domain name’s DNS records.
Q: Will my current hosting provider need to do anything?
A: Nope. Aside from your login credentials for the Control Panel, we don’t need anything. We will never contact your hosting provider. They will not know anything about the transfer either.
Q: Which web hosting providers can you transfer website content from?
A: We support all Linux–based hosting platforms. Fundamentally, if we can acquire access to your Control Panel, we’ll be able to transfer your web site.The only platforms that we do not support are closed–source web site building platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.