Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help section integrated into our Web Control Panel features a selection of help articles and commonly asked questions. Aimed toward resolving any common problem that you could stumble upon, they are compiled by our support team of skillful techs.

  • Top quality support service
  • Educational Videos

  • We have compiled a collection of educational video tutorials that detailedly display how to troubleshoot a typical problem associated with your shared hosting services account. You’ll find the educational video clips in the Help Center.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 customer care service and a sixty–minute ticket response time guarantee. Our qualified support engineers will be available to you 7 days a week to answer your questions and to remedy any problem that you may possibly stumble upon. Simply submit a client support ticket from the Help section and we will reply instantly.