A 99.9% Server Uptime
The chief benefit of constructing your very own shared hosting platform is that you don’t need to be worried about compatibility – you set up a given set of software apps in such a manner as to work with a defined set of hardware components. The result is something way more stable and dependable, as there are fewer potential chances of failure. We’ve built our cloud hosting system atop tried and tested hardware parts along with a seriously modified version of SELinux in order to set up a completely riskless environment for your websites.
That is the reason why, with all our shared hosting services packages we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also set up our very own internal network in all our datacenters. Everything is based on enterprise–level hardware parts made by Juniper. Plus, on every single router, we’ve set up a firewall with an advanced set of rules so as to sift all dubious requests.
This way, in each of our data centers – in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid with all hosting plans in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it is your cash at stake, you cannot feel truly safe. Because of this, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you don’t feel satisfied with our web hosting service or in case you want to use an even more powerful web hosting solution, such as a Linux VPS web hosting services or even a dedicated servers hosting – you’ll receive a full refund, without hidden fees or return taxes.
24/7 Technical Support
In the event that you operate a web hosting firm, your support engineers are of chief importance. That’s why we’ve mindfully handpicked a very accomplished team of technical support engineers, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with each of our web hosting services.
And not only that, we offer a 1–hour response time guarantee. All trouble tickets are answered within one hour and our average support ticket response time is under 20 minutes!